Shipping & Returns Policy
At Audifort, we’re committed to delivering your order quickly and safely. Please review the following shipping and return information before placing your order.
📦 Order Processing
- Orders are processed within 1–2 business days (Monday to Friday, excluding holidays).
- Processing may take longer during busy periods or if incorrect details are provided.
- For U.S. addresses, we verify all shipping info through USPS. Please double-check your address at checkout or confirm it at www.usps.com.
- International orders are not verified through USPS.
🚚 Shipping Schedule
- We ship orders Monday through Friday (no weekends or U.S. holidays).
- Shipping time depends on the delivery option you select at checkout.
- Estimated delivery times do not include weekends or holidays.
- Note: While we do our best to ship promptly, Audifort is not responsible for carrier-related delays (e.g., USPS, UPS).
🇺🇸 Domestic (U.S.) Shipping
- Shipping times are estimated and may vary based on your location and selected shipping method.
- We are not responsible for delays due to:
- Weather conditions
- Carrier problems
- Customs processing
- Strikes or natural disasters
🌍 International Shipping
- Most international orders arrive in 4–6 weeks.
- In rare cases, delays up to 8–12 weeks may occur due to customs or local regulations.
- Some countries may charge additional fees or taxes upon delivery.
- Audifort is not responsible for delays due to customs procedures or border controls.
📦 Lost, Delayed, or Refused Packages
- If a package is refused upon delivery, we will deduct the original shipping cost from your refund once we receive and inspect the returned item.
- We ship via UPS and other carriers, but we cannot guarantee replacements for lost or stolen packages.
- If your tracking number says “Delivered” but you haven’t received the item, please contact the carrier directly.
- Important: We are not responsible for packages marked as “Delivered” by the carrier.
❌ Order Cancellations
- You can cancel your order within 24 hours of purchase by emailing support@audifort.com.
- After 24 hours, cancellations are no longer possible if your order has already been processed or shipped.
- If the order has already shipped:
- You may refuse the package upon delivery and notify us
- Or return it to us at your expense using tracking
📬 Incorrect Addresses
- Please verify your shipping address before submitting your order.
- We are not responsible for incorrect addresses provided at checkout.
- If the package is returned due to an incorrect address:
- We’ll contact you to arrange a reship (shipping fee applies)
- Or issue a refund minus shipping costs
🔁 Returns & Refunds
To qualify for a full refund:
- Return all bottles (opened, unopened, or free bonus bottles)
- Ship the return within 60 days of purchase
- Include a note with:
- Your Order ID
- Full Name and Address
- Email and Phone Number
- Original packaging slip (if available)
Return Address:
Audifort
382 NE 191st St PMP 82029
Miami, FL 33179, USA
- Please use USPS with tracking when returning your order
- You are responsible for the return shipping costs
- Incomplete returns (missing bottles or order info) may only qualify for a partial refund
- Refunds are processed within 3–5 business days after return approval
📝 Final Notes
If you have any questions about shipping or returns, feel free to contact us at:
📧 support@audifort.com
🌐 www.audifort.com
By placing an order, you agree to this Shipping & Returns Policy and our Terms & Conditions.
